Work Order Execution
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Remote node receiver offline — 18 residential units affected
Incident Details
Tarana remote node receiver RN-BOLE-APT-07 is offline, cutting service to 18 residential units sharing this node. Check power, physical alignment, and RF link status to the base node BN-BOLE-NORTH-01. Verify Tarana G1 firmware and re-establish beam-forming session.
Customer
Maple Court Apartments (MDU — 18 residents)
Created
09:14
Activity Log
Work order created from INC-4821
Claimed work order. Checking Tarana NMS for RN-BOLE-APT-07 status and last known RF metrics.
Remote node receiver unreachable — ICMP timeout all probes
Tarana base node beam-forming instability — sector oscillation
Upstream packet loss exceeds 3% — FWA backhaul link
Base node CPU spike — scheduling overload on sector processor
Base node memory pressure — FWA session table near capacity