Automation & Integration

Closed-loop remediation rules · Job execution history · ITSM integrations

Remediation Job Executions

Last 7 days · All automation rules

Success

Failed

Rolled Back

Rules Active

6 paused · 2 draft

Jobs Last 24h

1,847

1,748 success · 99 failed

Automation Rate

94.6%

No human intervention

Automation Rules

7 active

BGP-Session-Restart

AI DetectionRollback

96.2%342

Interface-Flap-Dampen

ThresholdRollback

99.1%218

Traffic-Reroute-ECMP

AI DetectionRollback

91.8%87

OSPF-Neighbor-Reset

AI Detection

88.5%156

CPU-Process-Kill

Threshold

74.4%43

QoS-Policy-Reapply

AI DetectionRollback

100%29

NTP-Resync

Threshold

98.6%71

Link-Failover-Activate

AI DetectionRollback

100%12

Integrations

6 configured

ServiceNow ITSM

ConnectedTicketing

https://axiomnet.service-now.com/api/now/v2

Auto-creates P1/P2 tickets · Bi-directional status sync · SLA escalation

Sync: 30s

·Last: 09:24:51·1,847 tickets

Slack Notifications

ConnectedAlerting

hooks.slack.com/services/T0…

#netops-alerts · #p1-incidents · @oncall mentions

Sync: Real-time

·Last: 09:24:44·4,218 events

PagerDuty Oncall

DegradedAlerting

events.pagerduty.com/v2/enqueue

API key rotation required — escalation policies may be delayed

Sync: 60s

·Last: 09:18:02·312 events

Custom Webhook — NOC Portal

ConnectedWebhook

https://noc.axiomnet.internal/hooks/netopsai

Incident payload · Remediation status · Node telemetry snapshot

Sync: Real-time

·Last: 09:24:50·9,341 events

Email Escalation

ConnectedNotification

smtp.axiomnet.com:587

P1 escalation to noc-manager@axiomnet.com · 15min SLA breach warning

Sync: On-trigger

·Last: 09:21:00

Syslog Forwarder

DisconnectedTelemetry

syslog-collector-03.axiomnet.internal:514

Connection refused — verify collector service status

Sync: Streaming

·Last: Never

Remediation Job History

10 jobs today

Job ID	Rule	Incident	Node	Region	Triggered By	Status	Started	Duration	Rollback
job-9871	BGP-Session-Restart	INC-4821	CORE-BOLE-01	Bole	AI Detection	Running	09:14:45	9m 40s
job-9870	Interface-Flap-Dampen	INC-4820	EDGE-KIRKOS-04	Kirkos	Threshold	Running	09:24:01	0m 54s
job-9869	Traffic-Reroute-ECMP	INC-4817	EDGE-LIDETA-03	Lideta	AI Detection	Success	09:22:18	2m 03s
job-9868	OSPF-Neighbor-Reset	INC-4818	AGG-ARADA-01	Arada	AI Detection	Success	09:21:40	0m 58s	N/A
job-9867	CPU-Process-Kill	INC-4815	CORE-NIFAS-01	Nifas Silk-Lafto	Threshold	Failed	09:20:11	0m 22s	N/A
job-9866	Link-Failover-Activate	INC-4814	EDGE-YEKA-02	Yeka	AI Detection	Success	09:18:05	1m 34s
job-9865	QoS-Policy-Reapply	INC-4810	EDGE-AKAKI-02	Akaki Kality	AI Detection	Success	08:55:14	0m 41s
job-9864	NTP-Resync	INC-4811	AGG-LEMIKURA-01	Lemi Kura	Threshold	Success	08:30:22	0m 12s	N/A

10 jobs · Page 1 of 2